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Terms of Service

Thank you for visiting our website!  This page outlines those lovely fine print details for the terms and conditions of use for this site. At Solstice Stones, we care deeply about providing you with a positive experience! More information can be found in our Privacy Policy, Shipping & Returns, and FAQ sections, or you can contact us at inquiries@solsticestones.com if you have any other questions.

 

 

GENERAL USE

 

Please familiarise yourself with the terms and conditions in the policy below (the 'Terms of Service') as well as the terms in our Privacy Policy before using this site. By visiting Solstice Stones' website (the 'site') and accessing any of the information, resources, services, products, or tools we provide (the 'services'), you understand and agree to accept and adhere to the following terms and conditions described below. If you do not consent to all of the terms and conditions of this agreement, you may not access this site or any of our services. We reserve the right to change or update these Terms of Service from time to time without notice, so please review this page periodically to stay informed about any modifications. Your continued use of or access to this site following the posting of any changes constitutes acknowledgement of those changes. 

ACCESS TO OUR WEBSITE 

We reserve the right to withdraw or amend the services we provide on this site without notice. Access to this site is permitted on a temporary basis and we will not be liable if for any reason our site is unavailable at any time or for any period. You are responsible for ensuring that all persons who access the site through your internet connection are aware of and comply with these Terms of Service.

 

THE NATURE OF OUR PRODUCTS

The products offered in our online shop include many different crystals, minerals, and stones (collectively referred to as 'crystals') formed naturally within the Earth.  Due to their natural origins, each crystal is wholly unique and distinctly characterful. Unless otherwise stated in the product description, the item you purchase is the exact crystal shown. Please reference all photos, weights, and dimensions given before making your purchase (the coin pictured for reference is a Canadian dime, approximately 18mm in diameter). We take great care photographing each crystal to try to capture its truest likeness, however please note that some devices or computer screens may show slight colour variation. The vast majority of our crystals can be considered semi-precious in quality, with natural occlusions, cleavage planes, rugged features, and fault lines inherent in their crystalline structure. These natural flaws and inclusions do not deem a product defective or faulty, but rather add character and uniqueness to the natural beauty of a piece. Furthermore, each individual crystal type also has different physical properties related to hardness and structural durability. For particularly delicate or sensitive items, we will try to include a note in the online product description, but all crystals regardless of any notification should be handled carefully for personal safety and to avoid breakage. Be sure to supervise children and pets while they are around crystals. Crystals are not to be taken internally under any circumstance. You should learn about the physical properties of each crystal type before incorporating it into your wellness practice, as some contain potentially toxic elements found naturally within their crystalline structure. Please use common sense when handling crystals. To learn more about the physical characteristics of crystals in general, please refer to our Articles & Resources section, and conduct your own research.

RELIANCE ON INFORMATION POSTED

Information on this site is provided for informational purposes only and is not a substitute for professional advice. Nothing on this site is to be considered a recommendation as to how to treat any particular disease or health-related condition. The use of crystals for healing is considered a complementary therapy employed only as part of a holistic heath approach. Crystals healing and other types of energy work are never to be used as a replacement for traditional medicine or professional advice. Do not stop any medications or courses of treatment without the advice of a qualified medical practitioner. For serious physical or mental conditions, or advice on heath conditions in general, you should consult with your doctor or an appropriate healthcare provider. For financial, legal, career, or relationship advice, you should consult with a professional in one of those fields. For concerns of a spiritual nature, you should consult with your intuition and your Higher Self. Commentary and other materials posted on the site are not intended to amount to advice on which any reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to this site, or by anyone who may be informed of any of its contents. The information offered on this site is drawn from years of our own extensive research and intuitive work with crystals, and is a reflection of our own set of personal beliefs and experiences. The use of crystals as a holistic therapy is one of personal choice. While a crystal may have one or more purported healing properties of a physical, mental, emotional, or spiritual nature, the products we sell or recommend on this site do not offer any guarantee of results. Any information you receive, whether orally, in written form, or electronically, relating to crystals purchased from Solstice Stones should be received and understood in the above context.

INACCURACIES

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability.  Despite our best efforts, this site may contain errors. We make no representation as to the completeness, accuracy, or currentness of any information on this site. For example, products included on this site may be unavailable, may have different attributes than those listed, or may actually hold a different price than that stated on this site. We reserve the right to correct any errors and to change or update information or to cancel orders at any time if any information on the site is inaccurate, without prior notice.  We do not accept liability for loss or damage caused by inaccurate information. Should you spot information which you think is incorrect, please email us at inquiries@solsticestones.com and we will do our best to review it in a timely manner. 

INTELLECTUAL PROPERTY RIGHTS

All content and materials available on this website, including but not limited to articles, images, text, logos, brands, trademarks, and website name are the intellectual property of Solstice Stones and are protected by applicable copyright laws and trademark laws around the world. We are the owner or the licensee of all intellectual property rights in the site, and in the material published on it. You may not reproduce, publish, transmit, distribute, display, modify, sell, license, or otherwise exploit this site. Inappropriate use of any information or materials is strictly prohibited unless specifically authorised by Solstice Stones. All such rights are reserved. You are welcome to print one copy or download extracts of any page(s) from this site for your personal reference only, and you may also link to and draw the attention of others to any material posted on this site. You also agree that you will not modify the paper or digital copies of any materials you have printed or downloaded in any way, or otherwise reproduce, publicly display, distribute, or use any such information or materials on this site for any public or commercial purpose. Our status (and that of any identified contributors) as the authors of material on the site must always be acknowledged. We reserve the right to withdraw linking permissions to any page on this site without notice. In the event of a violation of these laws and regulations, we reserve the right to seek all remedies available by law. If you wish to make use of any material on this site other than set out above, please address your request in an email to inquiries@solsticestones.com.

PRIVACY

Your privacy is very important to us. We have created a separate Privacy Policy page for your reference, which outlines in detail the ways in which your private information is collected, processed, secured, and stored with us. The Privacy Policy is included within the scope of these Terms of Service.     

PRICE & PAYMENT

 

Prices shown on our Crystal Shop page are listed in USD by default. Once you click through to browse our full selection on Etsy, your local currency will be displayed. Prices exclude shipping costs, which will be added to the total amount due. More information about our delivery charges can be found in our Shipping & Returns policy. Sales tax for Canadian provinces and territories will also be calculated and added during the checkout process. Unless otherwise stated, promotional codes cannot be used towards the purchase of gift cards or redeemed against shipping costs. The pricing on our site may change without given notice, but any changes will not affect those orders currently in progress for which a confirmation email has been received. If an error has been made with the pricing of a product, we are under no obligation to provide that product to you at the incorrect lower cost. We reserve the right to cancel any order that cannot be fulfilled by us for any reason, without prior notice, even after your order has been confirmed. In the event that we need to make a change to or cancel an order, will attempt to contact you at the email address you provided at the time of purchase. If we cancel an order, it will be without charge to you and any payment taken for such order will be refunded to you. We accept payments through Visa and Mastercard credit cards, debit cards, and PayPal. Your order will be shipped by us only once your full payment has been authorised and cleared. No adjustments will be made to previous purchases for any reason. Once your order is fulfilled that order is considered closed and cannot be altered in any way except if you qualify for a refund under the terms of our Shipping & Returns policy. Circumstances that do not qualify for a refund or adjustment include but are not limited to, a product that you purchased going on sale after your purchase is complete, or your desire to use a different form of payment after your initial payment has been processed.

PROHIBITED USE

You may not use any of our products for illegal or unauthorized purposes. In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using this site or its content for any unlawful purpose; to violate any international, federal, provincial, or state regulations or laws; to infringe upon or violate our intellectual property rights; to submit false or misleading information; or to harass, abuse, insult, harm, slander, intimidate, or discriminate based on gender, sexual orientation, religion, beliefs, ethnicity, race, age, nationality, or disability. You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to interfere with or circumvent the security features of this site to gain unauthorised access to the site, the server on which the site is stored, or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. We reserve the right to terminate your use of this site and our services for violating any of the prohibited uses. 

 

LIMITATION OF LIABILITY & INDEMNITY

 

We do not guarantee, represent, or warrant that your use of the features on this site will be uninterrupted, timely, secure, or free from errors. We do not warrant that the results that may be obtained from the use of our products or services will be accurate or reliable. We reserve the right to remove any of the features of this site for indefinite periods of time or cancel the service at any time without notice. By using our site, you understand and agree that all information, resources, services, products, and tools we provide are 'as is' and 'as available' without any warranties of any kind. We cannot guarantee that what we provide within this site will meet your needs or requirements. No information or advice obtained within this site, whether expressed, implied, oral, or written shall create any guarantee or conditions of any kind, except those outlined in these Terms of Service. The use of this site is at your own risk. In no case shall Solstice Stones, our directors, employees, contractors, suppliers, or service providers be liable for any direct, indirect, incidental, consequential, or exemplary injury, loss, or damages which may be incurred by you as a result of using our site and the information, resources, services, or products we provide, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply. You agree to indemnify, defend, and hold harmless Solstice Stones and our directors, employees, contractors, suppliers, and service providers, from any claim or demand, including attorney's fees, made by any third-party due to or arising out of your breach of these Terms of Service, or your violation of any law or the rights of a third-party.

 

GOVERNING LAW

 

This site is operated by Solstice Stones from our location in the province of British Columbia, Canada. It can be accessed by most countries around the world. As each country has laws that may differ from those of British Columbia, by accessing our site, you agree that the statutes and laws of British Columbia, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this site and the purchase of any products or services through this site. Furthermore, any action to enforce this Terms of Service agreement shall be brought in the federal or provincial courts located in British Columbia, Canada. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

TERMINATION OF USE

You or we may suspend or terminate your account or your use of this site at any time, for any reason or for no reason. You are liable for any orders placed or charges incurred prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this site at any time without notice.