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Privacy Policy

Thank you for visiting our website!  This page outlines how we use personal information collected on our siteAt Solstice Stones, we care about your privacy and are dedicated to providing you with a positive online experience. More information can be found in our Terms of Service, Shipping & Returns, and FAQ sections, or you can contact us directly at inquiries@solsticestones.com if you have any other questions.

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INTRODUCTION

Please read the policy below (the 'Privacy Policy') carefully before using this site or submitting any personal information.  This Privacy Policy is included within the scope of our Terms of Service. By using Solstice Stones' website (the 'site'), you are accepting of and consent to the practices described in this policy. We reserve the right to make changes to these practices, but any changes will be posted here and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review this Privacy Policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. 

HOW WE USE YOUR INFORMATION

We collect personally identifiable information, (such as names, postal addresses, email addresses, etc.) when voluntarily submitted by our customers. The information you provide is only used to fulfill your order, unless you give us permission to use it in another manner, such as adding you to our mailing list. If you have signed up for our mailing list, you consent that we may contact you at the email address you provided us with information or advertising related to our products or services. You may choose to unsubscribe from our mailing list at any time by clicking the link at the bottom of a promotional email.

 

COOKIES

Like many websites, our site utilises 'cookies' to create a record of your visit to the site and your use of our services. A cookie is a small text file that is transferred by a web server and stored on your browser or the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. Some cookies are essential to enable your effective use of the site, such as making a purchase or saving a list of your favourite items. Cookies also help us to improve our site and provide you with a pleasing experience while you browse. This information does not identify you personally and you remain anonymous unless you have otherwise provided Solstice Stones with personal information. Please note that third parties may also use cookies, which enable the features of a 'share' button for example, allowing you to easily share content from this site on your social media networks while you are logged into their services. Solstice Stones does not control the use of such cookies, and you should check with the relevant third party websites for more information on their cookie policies. Most web browsers are set to automatically accept cookies. If you would prefer to opt out of your computer accepting cookies from this site, you may follow your web browser's steps for doing so. Please note, however, that disabling cookies from your browser may mean that you may not be able to access certain aspects of this site or our services.

E-COMMERCE PLATFORM

Our shopfront is hosted by Etsy. They provide us with the online e-commerce platform that allow us to sell our products and services to you. Your data is safely stored in Etsy's databases on a secure server behind a firewall. Your information is encrypted with the highest level of security certification, and adheres to the standards set by PCI-DSS as managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and American Express. PCI-DSS requirements help ensure the secure handling of your credit card information by our shop and our service providers. 

COMMITMENT TO DATA SECURITY

Your privacy is extremely important to us. We will never share or sell our customer lists to third parties for direct marketing purposes. We will make every feasible effort to protect your privacy, however if we are required by law, we may share information to government or professional agencies (such as in the case of potential or actual fraud or to enact compliance with our Terms of Service), or in such an extreme case that we receive communication from you implying harm to yourself or others, we may need to contact relevant authorities. We will do everything we reasonably can to ensure that your personal information on this site is kept secure.